Agreement between User and Old Town Duct

Welcome to Old Town Duct. By accessing, browsing, or using our air duct cleaning services in Alexandria, VA, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our services.

Service Engagement

When you engage with Old Town Duct for air duct and vent cleaning services, you agree to provide accurate and complete information for scheduling appointments and facilitating service delivery. It is your responsibility to ensure the accessibility of the HVAC system and any necessary permissions for our technicians to perform the cleaning services.

Payment and Pricing

Payment for air duct cleaning services is due upon completion, and Old Town Duct reserves the right to charge interest on overdue payments. Pricing details are provided during the estimation process, and any additional services requested during the appointment may incur additional charges.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee. Old Town Duct understands that unforeseen circumstances may arise, and we strive to accommodate reasonable requests for changes.

Service Satisfaction

We are committed to providing high-quality air duct and vent cleaning services. If you are not satisfied with the results, please contact us within 72 hours of the service completion, and we will work to address any concerns or issues promptly.


While we take utmost care during our cleaning services, Old Town Duct is not liable for any damage to the HVAC system or property that is not a direct result of our negligence. We recommend removing any valuable or fragile items from the vicinity of the work area before our technicians begin cleaning.


By engaging with Old Town Duct, you agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses arising out of your use of our air duct cleaning services.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Virginia. Any legal action or proceeding relating to these terms shall be brought exclusively in the state or federal courts located in Virginia.

Changes to Terms and Conditions

Old Town Duct reserves the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on our website. We recommend reviewing these terms periodically to stay informed.

Contact Information

If you have any questions or concerns regarding our terms and conditions, please contact us at [email protected]. We appreciate your cooperation and look forward to providing you with exceptional air duct cleaning services in Alexandria, VA.