Welcome to Old Town Duct, your trusted partner in air duct and vent cleaning services in Alexandria, VA. At Old Town Duct, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our air duct cleaning services.

Information We Collect

Personal Information

When you choose Old Town Duct for your air duct and vent cleaning needs, we may collect personal information such as your name, address, contact number, and email address. This information is necessary for scheduling appointments, providing estimates, and delivering our services with the utmost precision.

Payment Information

To process payments for our services, we may collect billing details, credit card information, or other payment details. Rest assured, we employ secure and encrypted payment systems to protect your financial information.

Service-Related Information

During the course of our air duct and vent cleaning services, we may gather information related to your HVAC system, the condition of your air ducts, and any specific requests or concerns you may have. This information is crucial for tailoring our services to meet your unique requirements.

How We Use Your Information

Service Delivery

We use the collected information to schedule appointments, dispatch our skilled technicians, and deliver high-quality air duct and vent cleaning services. This ensures that your HVAC system operates efficiently, promoting a healthier and cleaner indoor environment.


We may use your contact information to communicate with you regarding appointments, service updates, and any necessary follow-ups. Our goal is to keep you informed and address any queries or concerns promptly.


With your consent, we may use your information to send promotional materials, special offers, or newsletters related to our air duct cleaning services. You have the option to opt-out of these communications at any time.

Information Security

At Old Town Duct, we prioritize the security of your personal information. We implement robust security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in conducting our business, provided they agree to keep your information confidential.

Your Consent

By engaging with Old Town Duct’s air duct and vent cleaning services, you consent to the terms outlined in this Privacy Policy.

Changes to Privacy Policy

Old Town Duct reserves the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page, and we recommend reviewing it periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or our Privacy Policy, please contact us at [email protected]. We are committed to addressing your inquiries promptly and ensuring a transparent and secure experience with our services.

Thank you for choosing Old Town Duct for your air duct and vent cleaning needs. Your satisfaction and privacy are our top priorities.